Joel Fernandez
Case Study 04 / 04
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Case Study 04 / 04 · Jellysmack · 2023–2024
Content creators are running businesses. But the financial infrastructure built for traditional businesses doesn't map to how creators actually earn. JellyFi was Jellysmack's bet on fixing that.
[ Screenshot: JellyFi — JellyOffers marketplace interface or creator financial hub overview ]
Recommended: 1400 × 600px · Hero screenshot of JellyOffers marketplace or creator dashboard
My Role
Product Design Lead: end-to-end design across the JellyFi product suite
Team
PM, Engineering, Data, Business Development
Timeline
2023–2024
Scope
Catalog licensing marketplace (JellyOffers) · Claims workflow · Creator card & savings account concepts
Content creators are running businesses. But the financial infrastructure built for traditional businesses doesn't map well to how creators actually earn: royalties, licensing deals, platform ad revenue, brand partnerships. Variable, sometimes unpredictable, often multi-source income streams.
JellyFi was Jellysmack's bet on fixing that: a suite of financial tools built specifically for the creator economy. My job was to design the product that would help creators find licensing deals, manage the negotiation and signing process, and eventually access financial products built around their catalog's value.
Jellysmack works with thousands of creators whose YouTube catalogs have significant licensing value. But connecting those creators to the right licensing deals — and then closing those deals efficiently — required navigating a complex, information-dense process that had no dedicated product surface.
The existing experience was largely manual and opaque. Creators couldn't easily see which of their videos were eligible for licensing, what deals were available, or what a deal was actually worth. The deal-closing process was fragmented across tools. And there was no financial layer that helped creators turn their catalog value into accessible cash flow.
[ Process: Before state — fragmented deal-tracking workflow showing spreadsheets, email threads, and disconnected tools ]
Process map or screenshots showing the pre-JellyFi state — the problem to be solved
Before JellyFi: a complex, high-value process managed across disconnected tools with no dedicated product surface.
I led design across the full JellyFi product scope: from discovery (how do you find the right deal?) through closing (how do you review and sign?) and into future financial products (what can you do with your catalog's value?).
The central design challenge was making complex information navigable without oversimplifying it. These are real financial transactions with real contract terms. Creators needed to understand what they were agreeing to — but they also needed to be able to move quickly when the right deal appeared.
My approach was to design for progressive disclosure: surface the most relevant signal first (is this deal worth looking at?), then layer in deal detail as the creator moves toward commitment.
[ User flow: JellyFi journey — deal discovery → evaluation → signing, mapped end-to-end ]
User flow diagram or journey map showing the creator's path from discovery to signed deal
The core JellyFi journey: discovery → evaluation → commitment. Progressive disclosure at each stage.
The primary surface was JellyOffers: a marketplace view that let creators see all available licensing opportunities for their catalog. The key design challenge was surfacing the right deals prominently without burying the rest, since deal quality was highly variable and creators needed to be able to quickly assess fit.
I designed a deal card system that led with the most decision-relevant information (estimated value, content match, deal type) and used progressive disclosure to surface contract details only when the creator was actively evaluating a specific deal.
[ Screenshot: JellyOffers marketplace — deal cards showing estimated value, content match, and deal type at a glance ]
Full-width screenshot of the JellyOffers marketplace interface
JellyOffers marketplace: deal cards designed to surface the most decision-relevant information first.
[ Screenshot: Deal card — default state showing estimated value, deal type, content match ]
[ Screenshot: Deal card — expanded state showing progressive disclosure of deal details ]
The deal review flow needed to balance speed with confidence. Creators needed to feel sure about what they were signing: this was a real contract with real revenue implications — while not getting lost in legal language.
I designed a review surface that translated contract terms into plain-language summaries, with the full legal text available but secondary. Status indicators made it clear at each step what was pending, what required action, and what was already settled.
[ Screenshot: Deal review surface — plain-language contract summary with full legal text available but secondary, plus signing flow ]
Screenshot of the deal review / signing interface showing the plain-language approach to contract terms
Deal review: contract terms translated into plain language, full text available but secondary.
[ Screenshot: Review Step 1 — deal summary with plain-language terms ]
[ Screenshot: Review Step 2 — confirmation and e-signature ]
[ Screenshot: Review Step 3 — deal confirmed, next steps and timeline ]
Going further, I explored what a creator-specific financial product could look like: a card with cash back on creator expenses (equipment, editing services, software), a savings account that connected to catalog earnings, and a "JellyFi Connections" hub that surfaced partner offers relevant to a creator's specific business needs.
This work explored how Jellysmack could evolve from a licensing platform into a more complete financial partner for creators.
[ Concept: Creator Card — card design, savings dashboard, and JellyFi Connections hub built around catalog earnings ]
Concept screens for the creator financial products — card design, savings dashboard, partner connections
Concept: a creator-specific financial product suite: card, savings, and partner connections built around catalog earnings.
[ Concept: Physical card design + card dashboard ]
[ Concept: JellyFi Connections — partner hub showing creator-relevant offers and financial services ]
Key Results
1
Unified surface for the BD team to manage licensing deals end-to-end
↑
Improved deal discovery and pipeline visibility for the creator catalog team
✓
Creator card and savings concepts contributed to Jellysmack's product strategy roadmap
✓
Design foundation established for financial products built around creator income models
The JellyFi work demonstrated that financial products designed around how creators actually earn — not how traditional businesses earn — require a fundamentally different product approach. The licensing marketplace gave Jellysmack's BD team a single surface to manage what had been a fragmented, manual process. The financial product concepts established the design direction for where Jellysmack could go next.
The financial products space requires deep regulatory awareness early. I'd bring compliance and legal into concept reviews at the earliest possible stage — not to slow things down, but because understanding regulatory constraints earlier shapes better product decisions, rather than requiring rework after the design direction is set.
In fintech and financial product design, compliance isn't the thing that happens at the end of the design process — it's a design input. The teams that treat it that way ship faster and build better products. That's a lesson I carry into every financial product engagement now.